The process will be much easier and more effective with the help of a lawyer. For Ontario, the process requires you to identify the correct issue with Sun Life or one of their agents. If you think Sun Life has violated the Insurance Act, there are different processes depending on the province you reside in.

If you need help filing an appeal, we can help. Sun Life can always make mistakes during the process, and you are allowed to be vocal of any errors you find. While the process for filing an appeal varies between providers, many require you to submit a complaint and supporting documentation. If Sun Life Financial has denied your long-term disability claim, or if you believe your claim was denied incorrectly, you may be able to file a complaint.